Privacy Policy

Effective Date: 15/06/2026

WHO WE ARE

This Privacy Policy explains how Newday Echo Limited (“we”, “our”, “us”) collects, uses and protects your personal information.

Data Controller:
Newday Echo Limited

Registered Address:
Newday Echo Limited, The Qube, Windward Way, Middlesbrough, TS2 1QG

Contact Email:
hello@newdaygroup.co.uk

PERSONAL DATA WE COLLECT

We may collect:

  • Name
  • Email address
  • Telephone number
  • Reservation details
  • Enquiry information
  • Marketing preferences
  • IP address
  • Browser and device information

HOW WE COLLECT DATA

We collect information through:

  • Newsletter signup forms
  • Contact and enquiry forms powered by Forminator
  • Restaurant reservations made through ResDiary
  • Cookies and analytics technologies
  • Direct communications with us

HOW WE USE YOUR INFORMATION

We process personal data to:

  • Manage reservations
  • Respond to enquiries
  • Deliver customer service
  • Send newsletters and promotions (where consent has been provided)
  • Improve our Website
  • Comply with legal obligations

LEGAL BASIS FOR PROCESSING

We process personal data under one or more of the following lawful bases:

  • Consent
  • Contract performance
  • Legitimate interests
  • Legal obligations

NEWSLETTER MARKETING

If you subscribe to our newsletter, we may send promotional emails regarding events, offers and venue updates.

You can withdraw consent at any time using the unsubscribe link contained within marketing emails.

THIRD-PARTY PROCESSORS

We use trusted third-party service providers including:

  • ResDiary (reservation management)
  • Forminator (website forms)
  • Website hosting providers
  • Analytics providers

These providers process data on our behalf and are required to protect it appropriately.

DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

YOUR RIGHTS

Under UK GDPR, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise any of these rights, contact us at:

hello@newdaygroup.co.uk

COOKIES

Our Website may use cookies and similar technologies to:

  • Ensure Website functionality
  • Remember user preferences
  • Analyse Website traffic
  • Improve user experience

You may manage cookie preferences through your browser settings.

SECURITY

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

COMPLAINTS

If you are unhappy with how we handle your personal data, you may contact us directly.

You also have the right to complain to the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be published on this page together with the revised effective date.